Effective date: April 18, 2026
Welcome to GetBro.ai. This User Agreement ("Agreement") governs your use of the GetBro.ai website, dashboard, and AI assistant services (collectively, the "Service"). By creating an account or using the Service, you agree to be bound by this Agreement.
GetBro.ai provides AI-powered conversational assistants accessible through popular messaging platforms including Telegram, WhatsApp, Discord, Slack, and others. The Service includes a web dashboard for managing your account, subscription, files, and AI model preferences.
GetBro.ai is operated by an individual residing in Limassol, Cyprus ("the Operator"). You can reach us through the contact form in your dashboard, or by email at support@getbro.ai if you do not have an account.
You must be at least 13 years old to use the Service (16 years old if you are located in the European Economic Area). By using the Service, you represent that you meet this age requirement.
You sign in using a third-party authentication provider (Google, GitHub, or Apple). You are responsible for maintaining the security of your authentication credentials. You may not share your account or allow others to access it.
The Operator reserves the right to suspend or terminate accounts that violate this Agreement.
The Service offers subscription plans (monthly and yearly) processed through third-party payment providers (including Stripe and others as available). By subscribing, you authorize recurring charges to your payment method at the applicable rate until you cancel.
The Operator may offer free or discounted subscription plans ("promo plans") at its sole discretion. Promo plans may have different features, limitations, or duration compared to paid plans. The Operator reserves the right to modify or revoke promo plans at any time without prior notice.
Certain subscription tiers include a monthly token balance for AI inference. You may purchase additional tokens ("top-ups") on a pay-as-you-go basis. Top-up purchases are non-refundable. Token balances do not expire while your account remains active. Upon account termination (whether by you or the Operator), any remaining token balance is forfeited and non-refundable.
You agree not to use the Service to:
The Operator may suspend or terminate your access if you violate these rules, with or without prior notice depending on severity.
AI-generated responses are produced by large language models, including open-source models (such as Qwen) hosted on the Operator's own infrastructure, as well as third-party models from providers like OpenAI, Anthropic, and Google. Some self-hosted models are uncensored and may produce unfiltered content.
The Operator does not guarantee the accuracy, completeness, reliability, or suitability of any AI output. AI outputs may contain errors, biases, hallucinations, or entirely fabricated information. Outputs are generated probabilistically and should never be treated as factual without independent verification.
You are solely responsible for evaluating, verifying, and deciding whether to act on any AI-generated content. Any decisions you make based on AI outputs — including business, personal, financial, or other decisions — are made at your own risk. The Operator assumes no liability for consequences arising from your reliance on AI outputs.
The Service is not designed or intended for use in high-risk scenarios where inaccurate output could cause harm, including but not limited to: medical diagnosis or treatment, legal advice or proceedings, financial trading or investment decisions, operation of vehicles or machinery, critical infrastructure management, or any situation where failure could result in injury, death, or significant financial loss. AI outputs should not be relied upon as legal, medical, financial, or professional advice.
By selecting or using uncensored models, you acknowledge that outputs may include content that is offensive, inaccurate, or inappropriate. You assume full responsibility for how you use such outputs and for ensuring that your use complies with all laws applicable in your jurisdiction — including, but not limited to, laws governing hate speech, defamation, intellectual property, and harmful content. The availability of uncensored models does not constitute authorization to use them for unlawful purposes. The Operator is not liable for any harm arising from unfiltered AI-generated content.
"Input" means any text, files, images, or other content you submit to the Service. "Output" means any AI-generated response you receive from the Service. Together, Input and Output are referred to as "User Content."
You retain ownership of all Input you submit to the Service. By using the Service, you grant the Operator a limited, revocable license to process your Input solely for the purpose of providing the Service. This license terminates when you delete your account.
The Operator does not use your Input or Output to train AI models. Your messages are processed for real-time inference only — either on the Operator's own infrastructure (for self-hosted models) or via third-party AI providers.
Your Inputs may contain personal data. You are solely responsible for the information you choose to include in your messages. Avoid sharing sensitive personal data (government IDs, financial account numbers, health records) in your Inputs unless you understand and accept the risks described in this Agreement and the Privacy Policy .
When your Inputs are routed to third-party AI providers (such as OpenAI, Anthropic, or Google), those providers process your data under their own terms and privacy policies. The Operator does not control, and is not responsible for, how third-party AI providers handle your Inputs or Outputs, including whether they retain, log, or use your data for model training. Where possible, the Operator has opted out of model training with third-party providers. You are encouraged to review each provider's terms directly. When you use self-hosted open-source models, your Inputs are processed entirely on the Operator's infrastructure and are not shared with third parties.
The Service provides file storage for uploaded documents and media. Files are stored on AWS infrastructure with encryption at rest. Storage quotas depend on your subscription plan. The Operator is not responsible for data loss due to circumstances beyond reasonable control. You are advised to maintain your own backups of important files.
The Service relies on the following third-party providers:
The Operator is not responsible for the availability, accuracy, or data handling practices of third-party services. Each third-party provider operates under its own terms of service and privacy policy, which the Operator does not control.
The Operator reserves the right to take measures to protect the security and integrity of the Service and its users, including but not limited to: monitoring for suspicious activity, rate-limiting API requests, blocking abusive IP addresses, and suspending accounts involved in fraudulent or unauthorized use. These measures are taken on the basis of the Operator's legitimate interest in maintaining a safe and functional Service.
The Service is provided on an "as available" basis. The Operator does not guarantee continuous, uninterrupted, or error-free operation. The Service may experience downtime, delays, interruptions, performance degradation, or temporary unavailability at any time, with or without notice, due to maintenance, scaling, infrastructure changes, third-party provider outages, or any other reason.
The Operator reserves the right to modify, suspend, limit, or discontinue any feature or the entire Service, temporarily or permanently, at any time and for any reason, with or without prior notice. This includes the right to change, add, or remove AI models, adjust rate limits, modify storage quotas, alter pricing tiers, or restructure the Service entirely. The Operator shall have no liability to you or any third party for any modification, suspension, or discontinuation of the Service.
The Operator may shut down the Service and close the product entirely at any time, for any reason, without prior notice. In such event, active subscribers will receive a pro-rata refund for any prepaid subscription period remaining after the shutdown date. Token balances and top-up credits are non-refundable upon shutdown.
Access to User Content (including Inputs, Outputs, files, and usage data) is restricted to authorized personnel and only when necessary for debugging, troubleshooting, diagnosing errors, improving the Service, ensuring security, investigating abuse, or complying with legal obligations. The Operator will handle such data in accordance with the Privacy Policy .
By using the Service, you consent to receiving electronic communications from the Operator, including account notifications, service updates, policy changes, and marketing messages (such as product announcements, promotional offers, and newsletters). You may opt out of marketing communications at any time using the unsubscribe link in each message or by contacting us via the contact form . Opting out of marketing does not affect transactional or account-related communications.
THE SERVICE AND ALL CONTENT, MATERIALS, AND AI OUTPUTS AVAILABLE THROUGH THE SERVICE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE OPERATOR DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.
The Service acts as an interactive computer service that provides access to AI models. AI-generated content is produced by third-party or self-hosted models, not authored by the Operator. The Operator does not endorse, verify, or assume responsibility for the accuracy, reliability, or legality of any AI-generated output. You understand and agree that you use the Service at your own risk, and that you are solely responsible for any damage to your device, loss of data, or other harm that results from your use of the Service.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM THE SERVICE OR ANY AI OUTPUT WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE OPERATOR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), EVEN IF THE OPERATOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE OPERATOR'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE AMOUNT YOU ACTUALLY PAID TO THE OPERATOR IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, THE ABOVE LIMITATIONS APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.
You agree to defend, indemnify, and hold harmless the Operator from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your use of the Service; (b) your Inputs or any content you generate using the Service, including through uncensored models; (c) your violation of this Agreement; (d) your violation of any applicable law or regulation; or (e) your violation of any third-party right, including intellectual property, privacy, or other proprietary rights.
You may delete your account at any time through the contact form or by emailing support@getbro.ai. The Operator will process account deletion requests within 7 business days.
The Operator may suspend or terminate your account at any time, for any reason or no reason, with or without prior notice. Grounds for immediate termination include, but are not limited to: violation of this Agreement, suspected fraud, abusive behavior, legal requirements, or the Operator's sole determination that your continued use is detrimental to the Service or other users.
Upon termination (whether by you or the Operator), your right to use the Service ceases immediately. Any remaining token balance is forfeited and non-refundable. Your data will be deleted within 30 days unless retention is required by law. The following sections survive termination: 8, 9, 12, 16, 17, 18, 20, and 21.
The Operator may update this Agreement from time to time. Material changes will be communicated via the email address associated with your account or via a notice on the Service at least 14 days before taking effect. Continued use of the Service after changes take effect constitutes acceptance of the updated terms.
This Agreement is governed by the laws of the Republic of Cyprus. Any disputes arising from this Agreement will be resolved as follows:
EU consumers: Nothing in this Agreement affects your statutory rights as a consumer under EU law. You may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
If any provision of this Agreement is found to be unenforceable or invalid by a court of competent jurisdiction, the remaining provisions remain in full force and effect.
This Agreement, together with the Privacy Policy , constitutes the entire agreement between you and the Operator regarding the Service and supersedes all prior understandings, communications, or agreements relating to its subject matter.
For questions about this Agreement, use the contact form in your dashboard or email support@getbro.ai.